TERMS AND CONDITIONS
A deposit of 50% is required to confirm any booking made and the balance to be paid before commencement of the tour. Full payment is required when the booking is made less than 10 days before departure. The deposit
may be forfeited in case of cancellation and amendments.
CANCELLATION AND NO SHOW FEES
Cancellation received 6 and 10 days prior to departure are subject to a
cancellation fees of 50% of the total safari cost. Cancellations received 3-5
days are subject to a cancellation fee of 75% while a No-Show to 02 days
cancellation is subjected to 100% cancellation fees.
There are no refunds for unused section(s) of any safari. It is understood
and agreed that refunds will not be made to the passenger(s) who do not
complete the tour for any reason whatsoever.
ALTERATION TO TOURS
The company reserves the right to alter arrangements of the route or cancel the operation of the scheduled tour should conditions necessitate. It also reserves the right to decline or retain any person as a member of any tour at any time.
The company acts only as an agent of the passenger in all matters relating to tours and it accepts no responsibilities for any personal illness, injury, accident, death, delays, loss, damage or irregularity of any kind which may be occasioned by reason of any act or omission beyond its control, including without limitation, any act of negligence, or breach of contract of any third party such as a hotel or airline, who is to or does supply, any goods or services for the trip.
TRAVERSE AFRICA AND MOUNTAINEERING will not be responsible for any losses or expenses due to delay or changes in schedule, overbooking of accommodation, faulty of any third parties, sickness, weather, strikes, acts of God or for any other cause beyond is control. All such losses or expenses have to be borne and paid for by the passenger. KENYAN law governs the company’s liability to passengers carried in its own vehicle and all claims are subject to the jurisdiction of the Kenyan courts. Whilst every care is taken, the Company will not be held responsible for loss or damage to baggage, personal effects, valuables or currency.